If you’re a small business owner in the home service industry, it can sometimes be hard to know where you need to focus your time. You’re trying to grow the business, deal with the daily chaos of day-to-day operations, and probably still feel the pressure to serve customers yourself. But you need to step back and get a holistic understanding of your business to really unlock growth. No one knows this better than Chaz Mills, who founded Texas Pride Heating & Air in 2019. After struggling with two previous field service management (FSM) solutions despite being tech savvy, Chaz found that what he really needed was simplicity.


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